Business Health-Check Services

Is your business operating at peak efficiency, or could it benefit from a fitness boost? Partnering with SISA, we’ve assisted numerous companies in evaluating their processes for optimal performance.

While Mystery Shopping provides valuable “outside in” insights, our approach involves tapping into your employees’ “inside out” perspectives. Their daily experiences equip them to identify what works and what doesn’t. Harnessing their feedback empowers your business with impactful solutions.

Employee engagement is pivotal. A disconnected employee’s impact can surpass that of a dissatisfied customer, affecting a broader scale. Our holistic services, including Competitor Benchmarking, SWOT Analysis, and Continuous Improvement Workshops, ensure a comprehensive Business Health Check. Optimize your operations and foster a resilient, engaged workforce with SISA’s expertise.

Working with a dedicated SISA Consultant, we can offer the following services:

• A “health-check” of any Process Manuals or Operational Guides you have to assess fitness and opportunity for improvement
• A SWOT Analysis of your business based on an independent view of your Strengths, Weaknesses, Opportunities and Threats on a generic and/or strategic perspective
• Competitor Benchmarking
• Employee Engagement Surveys: akin to Mystery Shopping using anonymous survey techniques, we can collect and collate employee feedback giving you insights into how engaged your workforce is and identify any “hotspots”
• Continuous Improvement Workshops: using our highly-experienced Consultant, we can facilitate ½ day or 1 day Workshops focused on delivering improvements in any business area through interactive sessions designed to promote critical thinking, teamwork and relationship building